Contact Us

We’re here to make your experience seamless — from finding the perfect pair to caring for your order.

Whether you need guidance on fit, have a question about an order, or simply want a second opinion, our team is always happy to assist.

Customer Care

For the fastest response, please contact us by email: customerservice@simplysoles.com

Our team responds within 24–48 hours, Monday–Friday.

Returns & Exchanges

Need to return or exchange an item?
Start your request here:

Print Your Return Label →

A Thoughtful Experience

We take pride in offering a considered selection of footwear—and a level of service to match. Every inquiry is handled with care, and we’re always here to help you find the right fit.