FREE Shipping and Handling
Domestic (and US Territories)
We now offer FREE SHIPPING and Exchanges for all orders over $75 (before tax). No matter how many shoes or accessories you purchase, you can still qualify for free shipping. Please note that orders received after 2pm EST will be processed on the following business day so, please factor that in when selecting delivery service. In stock orders ship FedEx Ground and arrive in 3-5 business days. FedEx does not ship on Saturdays or Sundays. If multiple orders are placed, they may be shipped separately to allow for prompt delivery.
Shoes - FREE for all orders over $75. (Otherwise $12.)
Accessories - FREE for all orders over $75. (Otherwise $8.)
Shipping Upgrades:
FedEx 2nd Day Air - $35 plus $3 per additional item
FedEx Next Day Air - $45 plus $5 per additional item
For packages sent to Alaska, Hawaii, and the US Territories, we no longer charge a $15 surcharge. However, these packages will ship via the US Postal Service and may take up to 2 weeks to receive.
International (including Canada)
Our international shipping and handling rates are listed below. Please note that our fees do not include any VAT taxes or Import duties that may be assessed. SimplySoles ships packages FOB (Free on Board) and as such, is not responsible for the package once it leaves our hands. Any and all claims should be filed by the customer directly with the carrier. Additionally we apologize that our free shipping on exchanges does not apply to international customers, and apologize for the increase in International shipping rates because of the increase in the price of oil. Also, please note that due to restrictions with customs we are unable to ship fur products internationally.
One item- US $45
Two or more items- $10 additional charge per item
Washington DC, and Maryland Residents
We love our HQs in the District of Columbia and our retail store is at the National Harbor in MD, but unfortunately because of them, we have to charge sales tax on merchandise delivered to Maryland and Washington, DC addresses.
Payment Options
For your convenience, we welcome charge purchases using the Discover® Card, Mastercard, Visa and AMEX. We also accept payment by check, PayPal, money orders and gift certificates.
For International Orders we only accept payment via PayPal due to a flurry of fraudulent transactions. We apologize for this inconvenience.