SimplySoles Privacy Policy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us. As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

The Information We Collect:

Whenever you shop with SimplySoles — online or through our catalogs — we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card it will include your account number. When you sign up with us as an online customer, we may ask for additional information, such as your shoe size. If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. To improve our Web site, we collect non-personal information about how users navigate through the site. This statistical information does not include individual names or personal data, so it does NOT identify you or any other customer. We may share this information with our affiliates or other outside companies.

How We Use the Information We Collect:

We use the information we collect for various purposes, including:

to complete your purchase transactions;
to provide the services you request;
to send you our catalogs and other offerings by mail;
to keep you informed about the status of your orders;
to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you;
to notify you of product backorders or recalls or provide other information concerning products you have purchased; and
to improve our merchandise selections, customer service, and overall shopping experience.

Others With Whom We Share Your Information:

Service providers: We provide information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information or assist us in distributing e-mails.

Other companies: We may provide your information to carefully screened and selected "like" companies when we believe their products or services may be of interest to you. If at any time, you do not want us to share your information, please notify us by phone, fax, or email and we will be happy to honor your request.

E-mails:

You will receive promotional e-mails from us only if you have asked to receive them. Each time you receive an e-mail from SimplySoles, you will be given the opportunity to "opt-out" or stop receiving them. If you choose to "opt-out," we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
solemates, llc.

Please note we have made every attempt to ensure the accuracy of the color, shape, price, etc. of the products we carry. However, sometimes mistakes occur. Consequently, orders are not binding upon SimplySoles until accepted by SimplySoles.