Happy SimplySoles Customer Testimonials


"I wanted you to know how consistently and pleasantly impressed I have been with you and your company. Taking the time to write a personal note with each purchase definitely places you head and shoulders above the pack when it comes to catalog shopping. I so appreciate it as I much prefer dealing with a real human being rather than a computer-hopelessly old fashioned I know, but there you have it! Keep up the great work and best wishes."
Bonnie from NH

"SimplySoles.com is a website featuring beautiful shoes, there is also a catalogue. In looking at the website I felt as though this company has done all the dirty work for me. Everything was sorted - wheat from chaff kind of thing. Super trendy, uncomfortable, and...well, frankly...ugly shoes are nowhere to be found. Bad taste is banished from these pages. The presentation is clean, the product is contemporary and sophisticated, and the designers featured are talented. Best aspect though - wonderful customer service, great policies that are buyer oriented, and an opportunity to do a bit for charity while adorning the feet."
Deepti from CA

"SimplySoles is one of those companies that one has a hard time finding. It embraces comfort in a stylish way. The personal service (emails replies from the owner herself and handwritten thank yous) and timing of delivery (so that they arrive in time for the season) makes a customer feel as if your order is the most important one. Hurray for old-fashioned customer service!"
Cynthia from Kansas City

"I just wanted to commend your staff for the quick turn around time with my order, it arrived in less than four days! Thank you also for the personalized note on your thank you card...a really nice touch! I will definitely order from your company again with such wonderful customer service."
Connie from PA

"I just wanted to send a note to say how absolutely pleased I am with my first SimplySoles purchase. From the ease of your site to the timely delivery as well as the personal touch of sending a handwritten note within the box...I found it all to be delightful."
Jennifer from MD

"I really love your website and have ordered items in the past that I have been very happy with. Keep up the good work."
Janet from NY

"I'm just so impressed with your wonderful customer service."
Emma from Australia

"I love your site. As an owner of a business, I appreciate and acknowledge WONDERFUL customer service."
Stephany from TX

"Please continue to offer these beautiful shoes, and I will be a customer for life!"
Susan from CA

"I received my first order from you and want to compliment you on your excellent service."
Charm from OK

"Doing business with Companies in other countries is not always easy, but my experience with SimplySoles has been a pleasure!"
Georgina from Australia

"Your staff was exceptionally knowledgeable and helpful. I love all of the products and must say that my experience surpassed my expectations."
Nan from TN

"I am not a regular when it comes to online shopping, but my experience has made me more comfortable and I look forward to shopping with you in the future!"
M. Roberts from Maryland

"I thank you so much for your outstanding treatment. I think this speaks highly that your company ethics and practices are outstanding and refreshing."
D. Sodders from Texas

“You are wonderful and I look forward to my beautiful shoes.”
Cynthia Ann Rove from Reno, NV

Many thanks for your patience and diligence in finding the right size. Your personal touch is appreciated.
Diane from Milwaukee, WI

“Your customer service is unbelievable…I will not buy shoes anywhere else, I’ve decided- and I’m a serious shoe hound!”
Sally W. from Denver, CO

"I think the catalog and your choice of shoes is really fine - modern, sophisticated, all done with really good taste."
Kate Calhoun in Arizona

"I received my fabulous boots, and I just wanted to say how impressed I am with the packaging and the personal note of thanks. "
Debra Andreadis

"Thanks for the outstanding customer service...your business will come highly recommended."
Eden Harries from Phoenix, AZ

"I searched multiple sites for these shoes, and you offered the lowest price. I have already recommended you to several friends. Keep up the great work."
Beth D.

"Your company is very easy to work with and your customer service is nice and efficient. Thanks again."
Jamie C.

"Although I rarely email kudos, I MUST  send your company an acknowledgement of the terrific selection of gorgeous shoes and accessories you have put together."
Carolyn from Othello, WA

"I am very happy with your customer service! I think it's the best among all the online stores that I've had experience with. Keep up the good work."
Cheery customer in California

"Thank you for the opportunity to view your new website.  It is beautifully done.  I shop online weekly and your new effort couldn't be better."
Jan from Washington

"On a scale of 1 to 5 shoes, with five being the best, your site is a 5000!! Thank you for having just the cutest, trendiest, classiest shoes in the entire world."
Lynn Doggett

"We are a community of women who like to look good!" Amen!! Thank you for creating SimplySoles to help us all create the look that makes us feel the best!"
Pamela from Raleigh, NC

"I had to comment on the excellent customer service I received from you.  The best ever on-line and over the phone. It was SO easy to return a pair that didn't fit."
Elizabeth from Alexandria, VA

"This was my first experience shopping with SimplySoles. I have already recommended you to several friends.  Love the site – very clean and easy to use!"
Beth from Woodbridge, VA

"Thank you for your outstanding service, both on the phone and on email."
Maha from San Jose, CA

"Thank you for taking such good care of me!  I’ll check your website whenever I need shoes"
Margaret from Green, RI

"I want to thank you for being so gracious and helpful.  I love the shoes!"
Mary Ann from St. Marys, PA

"I just discovered your website.  You have fantastic items! And you catalog is superb.  Very classy, it caught my attention right away." 
Kristina from East Greenwich, RI

"Dear Kassie – Your service is incredible.  I’m certain your business will be a grand success with your excellent buying and great taste.  Thank you!"
Cristine from Pacific Palisades, CA

"I have been so pleased to discover your catalogue and your wonderful selection of shoes. I admire the pleasant manner with which you correspond with your customer."
Clara in Waite Hill, Oh

Thank you for adjusting the sizing of my order based on your knowledge of each brand. I look forward to ordered from your again in the future.
Bettina in Santa Monica, CA

"I absolutely love your shoes, especially your newer lillybee line."
Janis from Alta Loma, CA

"A real "thank you" note? Hand-written? A lovely pair of shoes (Missoni's Blessings) You just might have stolen away this Zappo girl's heart! Thanks"
Porter from Prospect, KY

"I just wanted to tell you that I received my shoes the other day (love them!) Your personal note was such a nice touch. I look forward to shopping with you again!"
Taryanne from New York, NY

"What a nice surprise I had this afternoon to find that my first package from SimplySoles had arrived just a few days after my order. I also loved the handwritten note!"
Celeste from Roswell, GA

"I was delighted to learn that good customer service still exists. I am sure my wedding will be successful when people like you exist to assist me."
Crystal from Chicago, IL

"It was a very pleasant surprise to receive your handwritten note.  I love the shoes!"
Joann from Alabama

"Fabulous website and excellent customer service."
Jennifer from Katy, TX

"Thank you for exchanging my shoes.  SimplySoles is right on, one needs to pay attention to our, our connection to feeling happy, lucky, etc."
Aggie from Weed, Ca

"Thank you for your wonderful and prompt service. I love the shoes and look forward to your next catalogue."
Bunny from Tuscaloosa, AL

"I’ve received such great, personal customer service that what could have been an annoying experience turned into a really great one."
Rita from San Francisco, CA

"Thank you for switching the boots for me. I love them! I really appreciate you getting the shoes to me quickly. What a great company" (with great customer service!)

Liz from New York, NY

"I love your selection. The box you shipped my purchase in was beautiful and such a nice presentation to open to find my goodies."
Pamela from Oklahoma City, OK

"I had a wonderful shopping experience.  I will definitely tell my friends about your excellent customer service and worry-free shopping."
Yukang from Glendora, CA